Shipping policy

SENEST SHIPPING POLICY

SHIPPING INFORMATION

Senest is committed to delivering your product quickly 
and safely. We offer free standard shipping on all orders.

SHIPPING TIMEFRAME

Standard Shipping: 7-10 business days
Shipping time begins after your order has been processed and 
confirmed. Please note that business days exclude weekends 

FREE SHIPPING

We offer free standard shipping on all DustLock Pro orders, 
regardless of order size or destination within the United 
States.

ORDER PROCESSING

Orders are typically processed within 1-2 business days of 
purchase. You will receive a confirmation email with tracking 
information once your order ships.

TRACKING YOUR ORDER

Once your order has shipped, you will receive an email with a 
tracking number. You can use this number to monitor your 
delivery status. Tracking information is typically available 
24 hours after shipment.

SHIPPING ADDRESS

Please ensure your shipping address is correct at checkout. 
Senest is not responsible for packages delivered to incorrect 
addresses provided by the customer..

DELIVERY DELAYS

While we strive to meet our 7-10 business day timeframe, 
delivery delays may occur due to weather, natural disasters, 
carrier issues, or other unforeseen circumstances. Senest is 
not liable for delays beyond our control.

LOST OR DAMAGED PACKAGES

If your package arrives damaged or is lost in transit, please 
contact us immediately at senestcare@gmail.com with photos and 
your tracking number. We will work with the carrier to resolve 
the issue or send a replacement.

PACKAGE SIGNATURE

Signature is not required for delivery. Packages will be left 
at your address per standard carrier procedures.

CONTACT US

For questions about shipping or to check your order status, 
Please contact:
Email: senestcare@gmail.com

We're here to help.