Refund policy
SENEST REFUND POLICY
Effective Date: [Current Date]
At Senest, we stand behind the quality of DustLock Pro. We
want you to be completely satisfied with your purchase.
MONEY-BACK GUARANTEE
We offer a 60-day money-back guarantee on all DustLock Pro
purchases. If you are not satisfied with your product for any
reason, you may request a full refund within 60 days of your
purchase date.
HOW TO REQUEST A REFUND
To initiate a refund, please contact us at:
Email: senestcare@gmail.com
Include the following information in your request:
- Your order number
- Order date
- Reason for return
REFUND CONDITIONS
Your product must be in reasonable, usable condition. Items
that show signs of abuse or damage beyond normal use may not
be eligible for a refund.
REFUND TIMELINE
Once we receive your refund request, we will process it within
5-7 business days. Refunds will be issued to your original
payment method. Please allow 5-10 additional business days for
the funds to appear in your account.
SHIPPING COSTS
Original shipping charges are non-refundable. Return shipping
is the customer's responsibility, unless the return is due to
a product defect.
CONTACT US
For questions about our refund policy, please contact:
Email: senestcare@gmail.com
We're here to help.